I found an article regarding the features differences between Sage CRM Editions from Greytrix.com. The differences are interesting, especially Sage CRM 100 that only can make very basic customizations. Following is the content of the article.
Sage CRM is available in three editions i.e. Sage CRM 100, Sage CRM 200 and Sage CRM.com. Understanding difference between these editions has always been mystifying to clients. Therefore, we thought it would be great to differentiate it and present it in a blog, which would help users to understand the difference in better manner.
Following are some basic differences between On Premise versions of Sage CRM 100 & Sage CRM 200 and Cloud version Sage CRM.com
Sage CRM 100:
>> Allows maximum of 30 users; Solo offline clients are available at an additional cost.
>> It is an on-premise version of Sage CRM and includes Enterprise Integration Server (EIS).
>> Has minimal scope for customizability and may cost additional fee.
>> Sage CRM 100 represents a one-time software purchase with a 25% annual software maintenance and technical support fee.
>> Web self-service option not available.
>> Wireless Mobile/PDA Access not available.
>> Admin -> system-> Self Service tab is not available.
>> ASP Pages (EIS) is available at an additional fee
>> List\New Button, Screens\New Button, table Scripts in EIS at an additional fee.
Sage CRM 200:
>> Allows unlimited users; Solo offline users are available at an additional per named user cost.
>> Includes Enterprise Integration Server (EIS), Wireless Mobile Users (Pocket PC) and CTI in the base server price.
>> It is a rich edition of Sage CRM and has vast functionalities compared to Sage CRM 100
>> Allows creation of Custom CRM entities with much broader scope as compared to Sage CRM 100
>> Web self-service option may be available for an additional cost.
>> Admin -> system-> Self Service tab is available.
>> ASP Pages is available in EIS
>> List\New Button, Screens\New Button, table Scripts in EIS is in-built.
>> Allows unlimited user as a multi-tenant, hosted solution; it is paid as per user/per month basis
>> Provides multiple security layers to protect your data through 128-bit SSL encryption technology
>> Web self-service option is not available
>> Allows access though wireless Mobile and PDA access
>> The SQL Server database can be moved to an in-house instance of Sage CRM at any time and 50% of the trailing 12 months of hosting payments will be applied to the purchase price
Apart from some of the above differences, the core functionality, customizability, configurability and flexibility exists in all the editions of Sage CRM.